Privacy Policy

1. Introduction

At Outlet Router Grip Store (“we”, “us”, or “our”), we understand that professional woodworkers value precision in all aspects of their work – including how their personal data is handled. This Privacy Policy explains how we collect, use, and protect your information when you visit routergrip.com or purchase our precision woodworking tools.

2. Information We Collect

To provide our services with the same accuracy as our bearing-guided router bits, we collect:

• Personal Identification: Name, email, shipping/billing address, phone number
• Payment Information: Processed securely through PCI-compliant partners (we never store full card details)
• Order Details: Products purchased (e.g., 90 Degree Trimmers, Bevel Laminate Trimmers)
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, click patterns

3. How We Use Your Information

Like our carbide-tipped cutters serve specific purposes, we use your data to:

• Process and fulfill orders for precision tools (e.g., Belfast Sink Jigs, 12mm bore bearings)
• Provide customer support for technical product inquiries
• Improve our website functionality and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security (with SSL encryption matching our product protection standards)
• Comply with legal obligations

4. Data Sharing & Disclosure

We treat your data with the same care as our triple flute trimmers treat fine wood:

• Service Providers: Shipping carriers, payment processors (PayPal, Stripe)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition
• Never Sold: We do not sell customer data to third parties

5. International Data Transfers

While we ship globally (excluding some Asian regions), your data may be processed outside your country. We ensure all transfers comply with GDPR and UK data protection standards.

6. Data Security

We protect your information with the same precision we put into our router bits:

• 256-bit SSL encryption (like our digital carbide protection)
• PCI-DSS compliance for payment processing
• Regular security audits
• Limited employee access to sensitive data

7. Your Rights

You have control over your data, just as you control our bearing-guided tools:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion under certain conditions
• Restriction: Limit how we use your data
• Object: Opt-out of certain processing
• Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

8. Cookies & Tracking Technologies

Our website uses cookies – small files that help us provide a smooth browsing experience, much like our bearing-guided cutters provide smooth operation:

• Essential Cookies: Necessary for checkout and account functions
• Analytics Cookies: Help us improve our site (e.g., Google Analytics)
• Preference Cookies: Remember your settings

You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

9. Policy Updates

We may update this policy periodically, just as we update our product line with new innovations like adjustable groover sets. Significant changes will be notified via email or site notice.

10. Contact Us

For privacy-related inquiries: