Term and Conditions

Last Updated: [Insert Date]

Welcome to Outlet Router Grip Store (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website routergrip.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for professional woodworkers and serious hobbyists purchasing precision router tools. You must be at least 18 years old to place orders.

1.2 Intellectual Property

All content on our site, including product designs, descriptions, and images of our bearing-guided cutters and specialty jigs, are our exclusive property. Unauthorized use, reproduction, or commercial exploitation of our content is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We take pride in accurately describing our precision woodworking tools including:

• Bearing-guided router cutters (12mm bore bearings, chamfer cutters, coves, etc.)
• Specialty trimmers (90 Degree Double/Triple Flute Trimmers)
• Cutting tools (ABS/PVC Cutters, Aluminium Cutters)
• Jigs and accessories (Belfast Sink Jig, Aperture & Radius Jig)

While we strive for accuracy, slight variations in product appearance may occur.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

When you place an order for our precision tools, you’re making an offer to purchase which we may accept or decline at our discretion.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately at time of order.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods for our woodworking tools:

4.3 Delivery Areas

We ship worldwide except to certain remote areas in Asia and other excluded regions. Customers are responsible for any customs duties or import taxes.

5. Returns and Refunds

5.1 Return Policy

We stand behind our precision tools with a 15-day return window from delivery date. To be eligible:

• Products must be in original, undamaged packaging
• Items must be unused and in resalable condition
• Proof of purchase must accompany return

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• All ABS and PVC Cutters (potential material contamination)
• Acrylic Cutters (specialty sharpened edges)
• Custom-configured router bits (made-to-order specifications)

5.3 Return Process

1. Email [email protected] with your order details and reason for return
2. Wait for return authorization (within 2 business days)
3. Package items securely in original packaging when possible
4. Ship using your preferred carrier (we recommend insured shipping)

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate contact and payment information. Incorrect details may delay or prevent order fulfillment.

6.2 Product Use

Our tools are designed for professional woodworking applications. You assume all responsibility for proper and safe use of purchased items.

6.3 Compliance

You agree not to use our products for any unlawful purpose or in violation of any regulations.

7. Limitation of Liability

While we manufacture our router tools to the highest standards, Outlet Router Grip Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays caused by shipping carriers or customs
• Improper use or maintenance of our products
• Events beyond our reasonable control

Our total liability for any claim related to our products shall not exceed the purchase price paid.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms or our precision woodworking tools:

Outlet Router Grip Store
79 Deansgate, Salford, GB CH7R 1ZL
Email: [email protected]